Most all audiophiles know that the most painful, thus least pleasant part of the passion for Audio is the commercial one. In an ideal world, you put together a great system, then forget it, and spend your free time on enjoying the music. If only it was that easy. To be perfectly frank, we spend many hours on the phone (or exchanging e-mails) helping audiophiles from all over the country figure out how to improve their "sound", solving system compatibility problems, or providing our views on "one or another" product that they are considering buying.
Solving the Equation
Solving the often different customer concerns is not easy because we obviously cannot physically hear their system from Nashville. But given our experience, we often succeed in isolating the issue. Sometimes this solution results in a sale, which is conveniently conducted and transacted online. Sometimes it does not, because we cant supply the "solution", and it thus needs to be sourced elsewhere. This is OK, because what counts is the audio ethic before everything else. With very few exceptions, we actually enjoy the process, regardless of whether we make the sale or not. And yes, we have been known to get on a plane to visit customers to experience and discuss their systems first hand. This type of arrangement is subject to a pre-agreed fee structure.
For the music lovers in the Nashville area, "solving the sonic equation" is much easier. In practice, you can come to us ... We have a nice selection of components you can audition in our 2 Auditoriums in Forest Hills which is about 10 minutes from the center of the city.
Call us and we'd be happy to have you come over for a listen !
WE TREAT YOUR SYSTEM AS IF IT WERE OUR OWN
WE MAKE AND TAKE THE TIME TO GET RESULTS
WE RESPECT THE VALUE OF YOUR INVESTMENT